EcoRenovator  

Go Back   EcoRenovator > Improvements > Appliances & Gadgets
Advanced Search
 


Blog 60+ Home Energy Saving Tips Recent Posts Search Today's Posts Mark Forums Read


Reply
 
Thread Tools Display Modes
Old 03-23-14, 07:21 AM   #1
Servicetech
Apprentice EcoRenovator
 
Servicetech's Avatar
 
Join Date: Nov 2013
Location: Moore Oklahoma
Posts: 267
Thanks: 108
Thanked 23 Times in 21 Posts
Default Tankless Water Heater DIY Warranty

Which manufacturers have the best support for those who DIY install thier tankless water heaters? Some brands void the warranty for DIY, others offer limited support. Would like real world experiences if possible.

Servicetech is offline   Reply With Quote
Old 03-23-14, 08:12 AM   #2
Mikesolar
Master EcoRenovator
 
Mikesolar's Avatar
 
Join Date: Aug 2012
Location: Toronto
Posts: 958
Thanks: 40
Thanked 158 Times in 150 Posts
Default

That's an interesting question. I have only had to deal with Navien as a company. The other makes offered parts through the wholesaler and didn't get involved in the warranty much (maybe the issues I had were not warranty issues)

Navien forces you to phone them, try to resolve the issue over the phone or they send you the part. It has always been free even after the warranty period was over. Problem is that you have to be an installing contractor (or fake it).

Mikesolar is offline   Reply With Quote
Reply


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 07:59 AM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
Ad Management by RedTyger
Inactive Reminders By Icora Web Design