09-09-16, 10:12 AM | #31 |
Lex Parsimoniae
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No luck
Used the impact driver (which can drive long deck screws), twice with no movement.
Then went CW for 0.5 second and went back CCW twice more for 3 to 4 seconds each time. (Checking for damage between every try). Got some wear on the 5MM and some brass or bronze dust on the tool.. But no luck.. The only thing I can think of doing now, is use a hair dryer on the fitting and bring it up to 120 F (to expand the outer casing?) and give it another shot with the driver.. I'm going to be calling Gree support pretty soon..
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09-09-16, 10:34 AM | #32 | |
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Bummer , you are all dressed up & no place to go . :-( How long did it take for them to ship the first ODU ? Sounds like who ever closed the valve off did get " Cowboy " with it . Or it is just defective . Best of luck , my friend . God bless Wyr |
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09-09-16, 10:47 AM | #33 |
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I would call Ductless HVAC Systems & Indoor Air Quality on ComfortUp first to see if they can help.
Since it seems to be DOA they might help you. They also might help because you have Credit card charge back protection and they know this.
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09-09-16, 12:00 PM | #34 |
Lex Parsimoniae
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Gree Crown 18k BTU install
Well, I called ComfortUp and then Gree Support,
(left a message) and I'm waiting for a call back.. Hope they have some good news for me.
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09-09-16, 12:18 PM | #35 | |
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Daikin 18000 BTU 18 SEER Mini Split Heat Pump FTX18NMVJU/RX18NMVJU |
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09-09-16, 12:31 PM | #36 |
Lex Parsimoniae
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The cost was $2,142.34 shipped. I've seen the Daikin specs on that 18k unit,
and the low temperature performance is about the same as the old 2009 Sanyo units that I'm replacing. "Low ambient cooling to 5°F / -4°F with optional drain pan heater".. This Crown Gree comes standard with a drain pan heater, and will work down to -20F.. At least that's the spec..
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09-09-16, 12:37 PM | #37 | |
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09-09-16, 01:19 PM | #38 |
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Uggh - this leaves me with a rather bad impression of this unit. First the problem with set up instructions, then the bad flares and now the value.
Three strikes and you are out? Maybe customer service will come through and all will be resolved quickly . . . . Hang in there Rich! Steve
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09-09-16, 01:38 PM | #39 |
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I have never seen good Chinese instructions is there such a thing. They don't want home owners doing the install so maybe this is by design.
Gree does not make the line set and that is easily fixed. But a valve stuck is a big issue. Hopefully they will be able to get you taken care of.
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09-09-16, 03:00 PM | #40 |
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Maybe, if you are lucky, the mfr or distributor might send you another new outdoor unit. Then you would have two! Sound familiar? Hey, at least you're not having to pay for two service calls....
I'd like to believe this doesn't happen all the time, but I know better. It happens every day somewhere. |
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