Hahaha, my fridgie friends in the UK just groan and roll their eyes when asked to come out to fix a unit like that. No way to get parts and no often 2 identical units have completely different components or are mismatched.
It is only Sept and that unit should not be freezing up the evaporator. Rather than running the heating cable all the time, why not just cut a way bigger hole in bottom, if you can?
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