Looks like thst faucet is not a freeze proof one so you might want to shut water off to it then open outside faucet to let it drain. Do people use the outside faucet in winter and that is way they will be mad? If you install a frieze proof your problem is solved
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Gary R
“If you want total security, go to prison. There you're fed, clothed, given medical care and so on. The only thing lacking... is freedom. ” ― Dwight D. Eisenhower
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