Like many Skystream installations, this one is on too short of a tower. Basic rule of thumb is 30 feet above anything within 500 feet, and this sure looks shorter than that! All of the Skystreams in our area are on taller towers (installed by dealers who are familiar with what a wind installation really needs), and are disappointing in reliability and power output. As mentioned above, Southwest Wind Power is basically into marketing and not engineering, as far as I can tell. The Skystream is giving small windpower a bad name, I think, sort of like their little 4 foot machine is doing, especially when mounted on a roof or attached to the house.
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