I want to heat and cool with a 18000 btu seer 21 unit..
Home
with baseboard electric backup (i'm in Kenora NW Ontario, Canada.. zone 7)
I have not been able to determine is they have a pan heater to deal with freezing condensate.. I have emailed the Co. twice but got no reply.. I called once and got a promise that they would look into it and call back.... thats over a month ago..
Does anyone have experience with these U-Crown units that can advise me? Also...there is No dealer in Canada W of the GTA..is my only option buying through the US and shipping to the border?